Instructions for Using the Contact Form

To submit your inquiry about ad publishing on the PFC & Academy Slavia Sofia platform, please fill out the contact form bellow. Fill out the required fields, including your name, email address, subject (e.g., ad publishing inquiry), and a message detailing your query. Once submitted, our team will promptly review your request.

Clarification of the Response Time

We understand the importance of timely responses to your inquiries. Rest assured that upon submitting your query through the contact form, you can expect to receive a response within one business day. Our dedicated team is committed to addressing your concerns promptly and efficiently.

Importance of Timely Responses

Prompt responses to ad publishing inquiries play a significant role in fostering positive relationships with our clients. By providing timely assistance, we demonstrate our commitment to customer satisfaction and uphold the reputation of the PFC & Academy Slavia Sofia platform as a reliable advertising partner.

Professionalism and Efficiency

Demonstrating Professionalism Through Prompt Responses

Responding promptly to ad publishing inquiries reflects professionalism and dedication to our clients’ needs. It showcases our commitment to providing excellent service and sets a standard of reliability for future interactions.

Efficiency in Addressing Inquiries

Efficient handling of ad publishing inquiries ensures that our clients’ needs are met promptly and accurately. By streamlining the communication process and responding in a timely manner, we enhance the overall experience for advertisers on our platform.

Managing Expectations

Setting Clear Response Time Expectations

By communicating a clear response time of one business day, we set realistic expectations for our clients. This transparency helps manage expectations and ensures that clients know when to anticipate a reply to their inquiries.

Prioritizing Urgent Inquiries

While all inquiries are important to us, we prioritize urgent matters to provide timely assistance when needed. Our team is equipped to identify and address urgent ad publishing inquiries promptly, ensuring minimal disruption to our client’s advertising campaigns.

Conclusion

Timely responses to ad publishing inquiries are essential for maintaining positive relationships with our clients and upholding the reputation of the PFC & Academy Slavia Sofia platform as a reliable advertising partner. By utilizing the contact form and adhering to a one-business-day response time, we strive to provide efficient and professional assistance to all advertisers.